Legal

Privacy policy

How Zentra collects, processes, and protects information across consumer and business workflows. Last updated: February 6, 2026.

  • Policy transparency
  • Auditable controls
  • Versioned updates

No Sale

Personal Data

No third-party resale of personal information.

Scoped

Access Control

Role and tenant boundaries for internal access.

Encrypted

Data Protection

Transport and storage safeguards.

Auditable

Events

Traceability for sensitive workflows.

Section

Information We Collect

Zentra collects information required to operate regulated financial workflows, including account profile data, identity verification artifacts, and transaction-level metadata.

Collection is limited to what is necessary for platform operation, compliance controls, support workflows, and fraud prevention.

  • Profile data: name, email, business metadata, and account role context.
  • Identity and compliance data: KYC and screening records where required.
  • Operational data: request metadata, transaction events, and support interactions.

Section

How We Use Information

Data is used to provide services, verify identities, detect fraud, maintain compliance, and support customer operations.

We do not use customer data for unrelated advertising workflows.

Section

Information Sharing and Processing

We do not sell personal information. Data sharing is limited to licensed partners, regulated processors, and infrastructure providers that are necessary for service delivery.

All subprocessors are contractually bound to confidentiality and security obligations.

Section

Data Security

Zentra applies defense-in-depth controls for data security, including encryption in transit and at rest, scoped access boundaries, and monitoring for anomalous behavior.

Access to sensitive systems and data is restricted by role and operational need.

Section

User Rights

Depending on jurisdiction, users may request access, correction, or deletion of personal information, subject to legal and regulatory retention requirements.

Requests can be submitted to our privacy team for review.

Questions about this document can be directed to privacy@zentra.io.